Terms and Conditions
Welcome to Visit Gjirokastra! Please read these terms and conditions carefully before using our website.
1. Ethical Code
Visit Gjirokastra promotes ethical practices in tourism. By using our services, you agree to:
Respect local customs, traditions, and cultural heritage.
Behave responsibly towards the environment and wildlife.
Support local economies by patronizing local businesses and artisans.
Treat fellow travelers, guides, and locals with respect and courtesy.
2. Booking Terms
Reservation Confirmation: All bookings are subject to availability and confirmation by Visit Gjirokastra.
Payment: Payment terms will be specified during the booking process. Payments are typically required in advance to secure reservations.
Cancellation Policy:
Day Tours: Cancellations made on the same day may be subject to a 100% charge. Cancellations made one day in advance may be subject to a 50% charge.
Week Tours: International terms and conditions apply for week-long tours, as specified during the booking process.
Changes to Bookings: Changes to bookings may be accommodated subject to availability and additional terms specified by Visit Gjirokastra.
No-shows: Failure to show up for a booked activity/event may result in forfeiture of payment unless otherwise specified in the booking terms.
3. Support for Visit Gjirokastra Association (DMO)
Visit Gjirokastra collaborates closely with Visit Gjirokastra Association, a non-profit NGO and Destination Management Organization (DMO). The association aims to:
Guarantee sustainable tourism practices that preserve local life authenticity and minimize risks to nature, wildlife habitats, and the environment.
Promote the region as a destination with a commitment to ethical and sustainable tourism principles.
4. Small Donations
Small donations are welcomed to fulfill Visit Gjirokastra Association's mission of making tourism sustainable and supporting the local community. Your contribution helps minimize risks to nature, wildlife habitats, and the local environment, while promoting responsible tourism practices.
5. Privacy Policy
Visit Gjirokastra respects your privacy and is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
6. Intellectual Property
The content, logos, and trademarks displayed on our website are the property of Visit Gjirokastra or their respective owners. You may not use, reproduce, modify, or distribute any of the content without prior written permission.
7. Liability Disclaimer
Visit Gjirokastra strives to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any content or information. We shall not be liable for any direct or indirect damages arising from your use of our website or services.
8. Governing Law
These terms and conditions are governed by the laws of Albania. Any disputes arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Gjirokaster.
9. Changes to Terms
Visit Gjirokastra reserves the right to modify these terms and conditions at any time. Updated terms will be posted on our website, and your continued use of our services after such changes constitutes acceptance of the revised terms.